BIKING FAQ

Yes, there are parking options available near the starting point of the tour. Please allow extra time for parking, especially on busy evenings.

The tour usually lasts about 2-3 hours, depending on your pace and the time you spend at each stop, including the fireworks show.

Yes, the tour is suitable for riders of all ages, provided they are comfortable riding an electric bike. Minors must be accompanied by an adult. 15 YO Minimum.

We recommend bringing a camera or smartphone for photos, comfortable clothing, and a light jacket in case the evening is cool. Water is provided, but you may want to bring additional hydration.

The fireworks show at the Hilton Hawaiian Village typically begins at 7:45 PM every Friday. We recommend arriving at the viewing area at least 15 minutes before the show to secure a good spot.

The Manoa Valley often experiences light rain, which adds to the lush atmosphere. The tour continues rain or shine, so bringing a rain jacket is advisable. In case of severe weather, we can assist with rescheduling.

Yes, you can cancel or reschedule up to 24 hours before your scheduled start time. Please contact us as soon as possible to make any changes.

The self-guided tour includes bike rental, a helmet, water refilling station at office, bike lock, and a detailed map with directions.

The hike is moderate and suitable for most fitness levels. The trail can be muddy and slippery, so wearing proper footwear is important.

We recommend starting in the morning to avoid the midday heat and to enjoy a quieter trail. The early start also gives you more time to explore.

No special equipment is needed, as bikes and helmets are provided. However, you should bring a backpack for carrying water, snacks, and any personal items.

Restrooms are available at the Manoa Falls trailhead, but not along the trail itself. It’s a good idea to use the facilities before starting the hike.

The tour typically takes about 3-4 hours, depending on your pace. This includes both the biking portion to the trailhead and the hike to Manoa Falls.

We recommend bringing comfortable athletic clothing, sturdy shoes, a rain jacket, sunscreen, and a fully charged phone for navigation and taking photos.

Yes, the tour is suitable for children aged 10 and above who are comfortable hiking on uneven terrain. Check out our Explorer Cargo bike for kids here.

You can book the tour online through our website or by calling our reservation line at +1(808)634-1822. Advance booking is recommended to secure your spot.

The tour starts at Hele on Waikiki, conveniently located near Diamond Head on the southern coast of Oahu. You'll pick up your eBike and begin your adventure from there.

We recommend wearing comfortable clothing and shoes suitable for biking and hiking. Sunscreen and a hat are also advised. We provide all gear and hydration so you only need to bring your sense of adventure!

Yes! Our electric bikes make the ride easy and enjoyable for all skill levels, and the hike to Diamond Head is accessible for most people with a moderate fitness level.

Our tour includes an electric bike rental, locks, helmets, water refilling station at office, and digital maps to keep you on route. You'll enjoy a 7-mile ride along Oahu's coastline, followed by a 1.6-mile hike to Diamond Head's summit.

The tour typically takes around 3 to 4 hours, depending on your pace. This includes time for the bike ride, hike, and a break for shaved ice.

Absolutely! Our self-guided tour allows you to explore at your own pace, giving you the freedom to enjoy the sights and take breaks as needed.

The hike is considered moderate, involving some steep sections and stairs. It is accessible to individuals with an average fitness level. Our guides ensure a pace that accommodates the group's overall fitness, with breaks as needed.

The guided bike and hike tours include an electric bike (E-Bike) ride along a scenic 7-mile coastal route, a 1.6-mile hike to the summit of Diamond Head, expert guide services, helmets, water refilling station at office, bike locks, and a shaved ice treat. All necessary hiking gear and hydration are also provided for a comfortable and eco-friendly experience.

We recommend wearing comfortable clothing and closed-toe shoes suitable for biking and hiking. Also, consider bringing sunscreen, sunglasses, and a camera to capture the stunning views. Everything else you need for a safe and enjoyable experience is provided.

Yes, our guided diamond head tours are designed for participants of all skill levels. The E-Bike ride and the hike are manageable for beginners, with expert guides available to assist throughout the journey.

Participants must be at least 16 years old to ride the E-Bikes. There is also a weight limit of 250 pounds (113 kg) to ensure the safety and proper functioning of the bikes.

You can book the guided diamond head tour directly on our website or by calling our reservation team. We recommend booking in advance to secure your preferred date and time.

Check out the route map for our guided Diamond Head tours:

Yes, we offer a full refund for cancellations made at least 24 hours before the tour start time. Cancellations made less than 24 hours in advance will not be refunded.

The total duration of the tour is approximately 3 to 3.5 hours, including both the E-Bike ride and the hike to Diamond Head's summit.

Safety is our top priority. We provide helmets for the bike ride, conduct a safety briefing before starting, and ensure all participants are comfortable with their E-Bikes. For the hike, we provide all necessary gear and hydration. Our guides are trained to handle emergencies and carry first aid kits.

Of course! We leverage Honolulu's impressive system of bike lanes to create the most scenic and safe route possible.

We're located inside the Marriott Beach Waikiki. You can valet the vehicle for ~$35 for the duration of your bike ride or you can utilize the meter parking all around us for around ~$12. If your staying in the waikiki area we would recommend walking over to pickup bikes!

Please refer to our liability waiver for questions regarding responsibilities when riding our Ebikes. ASSUMPTION OF FINANCIAL RESPONSIBILITY I agree and accept full financial responsibility of my rental. I agree to cancel my reservation 24 hours or more prior to departure date & time. I agree and understand that if I do not cancel within the time period stated above, I will willingly pay for my rental reservation in full. I waive the right to dispute charges with my bank and accept charges made for price of entire rental reservation. I understand I willingly made my reservation on my own, entered my credit card information with full intent to pay the full amount of my reservation. I understand that my reservation prohibits anyone else from renting the equipment from the date my reservation was made until the end of my rental, therefore I understand fully that I will be charged if I do not cancel in the time frame stated above.

Yes! Please ensure you have reservations for the Diamond Head hike if your planning on biking to the trail. We can help you make these reservations, please call us to check avalibility!

The Explorer can carry up to 250 LBS / 113.4 KG

You simply roll into the next time slot. For example if you rented for 2 hours and go over time you'll be automatically slotted into the 4 hour.

Yes & No. We would prefer you stay in the Waikiki Area so we can assist you if need be. Any bikes outside of Waikiki will be considered out of bounds unless prior arrangements were made. Ex. Long term rental.

Step 1. Choose Dates Step 2. Pick Bikes Step 3. Select extras and how many bikes you need from the drop down menu Step 4. Add bikes to cart Step 5. Checkout Step 6. Register or Sign In Step 7. Complete Checkout Step 8. Collect your bikes!

Our bikes top out around 20 MPH in the fastest mode.